About Mango Care
We Are Not a Big, Cold Company. We Are Your Neighbours.
We are a support team based right here in Canberra ACT, passionate about helping adults and seniors live their best lives with dignity, consistency, and genuine care.
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NDIS Verified Provider✓
Canberra Local Team★
4.9 Google Rating✓
No Hidden FeesOur Story
Why Mango Care Disability Support Exists
Mango Care disability support was not dreamed up in a boardroom. It was started by two blokes from McKellar who got fed up and decided to build the kind of disability support company their own parents could use.
Because at least half of the people reading this have already been let down by at least one other provider. You have heard all the promises. You have read all the fancy websites. And you are still waiting for someone to actually deliver.
Since we are locals, we know Canberra well. We know the community, and we know what it takes to make you feel safe at home. If you are searching for disability support providers near me in the ACT, you just found the right NDIS support.
Mango Care is one of Canberra's most trusted disability support companies near you. NDIS verified, locally run, and genuinely committed to every person we serve.
Who We Are
Our Mission, Vision and Goals
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Our Mission
To deliver honest, consistent, and dignified disability support to every adult and senior in Canberra who needs it, without exception and without compromise.
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Our Vision
A Canberra where every person living with disability has access to support that is local, trustworthy, and genuinely life-changing, not just ticked off a list.
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Always Show Up
We commit to a 98% attendance rate. When a worker cannot make it, a familiar replacement is there before the shift starts.
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Always Be Honest
Clear pricing, plain-English NDIS guidance, and no surprises. We tell you what we can and cannot do before we start.
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Always Stay Local
Every Mango Care worker lives in the ACT. We will never outsource your care to someone who does not know Canberra.
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Always Improve
We gather feedback after every service period and act on it. If something is not working for you, we fix it fast.
What We Believe In
Trust Is Everything
When you choose Mango Care disability support, you are trusting us with your life, or the life of someone you love. We take that very seriously.
We Listen
We do not guess what you need. We ask you first, every time.
We Are Honest
We tell you the truth about costs and plans, with no surprises.
We Are Kind
We hire staff who have big hearts, not just qualifications.
We Are Safe
We follow every NDIS rule and standard to keep you protected.
Our simple rulebook: Always show up on time, and always tell the truth. Treat everyone exactly the way you would want your own family treated, and if you ruin things, own it and fix it straight away.
That is the Mango Care way.
Why Choose Mango Care
What Makes Mango Care Different From Other Disability Support Companies Near You
Hundreds of Canberra families choose Mango Care disability support every year. Here is why they stay.
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100% Local Canberra Team
Every Mango Care disability support worker lives and works in the ACT. No interstate call centres, no outsourced staff, just local people who know your community.
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NDIS Verified, Ref 4-J9K1WG
Fully registered and audited by the NDIS Quality and Safeguards Commission. Our verification is publicly searchable. We are exactly who we say we are.
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Consistent Workers, Every Time
We assign the same support workers to every client. You will never wake up wondering who is coming today. Consistency builds trust and that is non-negotiable for us.
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Real People, Real Responses
Our on-call line is answered by a real person 24 hours a day, 7 days a week. No voicemail, no holding music, no waiting until Monday.
Frequently Asked Questions
Everything You Want to Know About Mango Care Disability Support
Explore honest answers about Mango Care, our services, and how we can help you or a loved one.
If you have other questions that need answers, please call or send us an email.
What services does Mango Care provide for disability support in Canberra?▼
Mango Care disability support services in Canberra cover four core areas: Core Support Services (personal care, household tasks, and transport), Supported Independent Living (SIL and daily tasks in shared accommodation), Aging and Disability Transition Support, and Active Lifestyle and Community Participation.
All services are NDIS-funded and delivered by a local Canberra team. Call us on 0425 470 546 or visit our services page for a full overview.
All services are NDIS-funded and delivered by a local Canberra team. Call us on 0425 470 546 or visit our services page for a full overview.
What are the different types of NDIS support categories?▼
The NDIS funds three main support categories: Core Supports (everyday activities like personal care, household tasks, and transport), Capacity Building Supports (developing skills and independence, including transition support and community participation), and Capital Supports (assistive technology, equipment, and home modifications).
Mango Care Disability Support primarily operates within Core Supports and Capacity Building. Call us and we will explain exactly which categories apply to your situation.
Mango Care Disability Support primarily operates within Core Supports and Capacity Building. Call us and we will explain exactly which categories apply to your situation.
How can I contact Mango Care disability support team in the ACT?▼
You can contact the Mango Care disability support team by phone on 0425 470 546, by email at info@mangocares.com.au, or through the enquiry form on our website.
Our office is at 3/4 Cavenagh Place, McKellar ACT 2617. We are available Monday to Friday 8am to 6pm and Saturday 9am to 2pm, with 24/7 on-call support for existing clients. We respond to all enquiries the same day.
Our office is at 3/4 Cavenagh Place, McKellar ACT 2617. We are available Monday to Friday 8am to 6pm and Saturday 9am to 2pm, with 24/7 on-call support for existing clients. We respond to all enquiries the same day.
Where can I find a list of NDIS registered providers in Canberra?▼
You can search for NDIS registered providers in Canberra using the NDIS Provider Finder on the official NDIS website (ndis.gov.au). Filter by location (ACT) and support type to find verified providers near you. Mango Care is a fully verified NDIS registered provider (Ref 4-J9K1WG, ABN 35 651 248 412) and appears in the Provider Finder.
You can also ask your Local Area Coordinator (LAC) or support coordinator for Canberra-specific recommendations.
You can also ask your Local Area Coordinator (LAC) or support coordinator for Canberra-specific recommendations.
Are there Mango Care disability support programs available near me?▼
Yes, of course! Mango Care disability support programs are available across the entire Canberra ACT region, including Belconnen, Tuggeranong, Woden, Gungahlin, Inner North, Inner South, McKellar, and all surrounding suburbs.
If you are unsure whether we cover your area, call us on 0425 470 546 and we will confirm in under two minutes. We are one of the most accessible disability support companies near you in the ACT.
If you are unsure whether we cover your area, call us on 0425 470 546 and we will confirm in under two minutes. We are one of the most accessible disability support companies near you in the ACT.
How do I apply for a new NDIS plan online?▼
To apply for a new NDIS plan, visit the NDIS website (ndis.gov.au) and complete an Access Request Form, or call the NDIS on 1800 800 110. You will need to provide evidence of your disability and its impact on daily life.
Mango Care can help you prepare for this process during a free consultation. We will explain what documentation is needed, how the planning meeting works, and what support you can reasonably expect to receive.
Mango Care can help you prepare for this process during a free consultation. We will explain what documentation is needed, how the planning meeting works, and what support you can reasonably expect to receive.
What are the eligibility criteria for Mango Care disability support services?▼
To access Mango Care disability support services, you generally need to be an NDIS participant with an active plan that includes relevant funding (typically under Core Supports or Capacity Building). You must be living in the Canberra ACT region.
If you are not yet an NDIS participant but believe you may be eligible, contact us and we will guide you through the access and application process at no cost. We welcome self-managed, plan-managed, and agency-managed participants.
If you are not yet an NDIS participant but believe you may be eligible, contact us and we will guide you through the access and application process at no cost. We welcome self-managed, plan-managed, and agency-managed participants.
How do I compare local providers for supported independent living in Canberra?▼
When comparing local disability support providers near you for SIL, ask each one: Are you NDIS verified? Do you assign consistent workers to each home? Do you charge above the NDIS Price Guide? What happens when a worker is sick? How do you handle shared household tasks?
At Mango Care we have got answers to all your NDIS-related questions. We have got consistent workers, same-day replacements, and we only follow NDIS Price Guides. Our workers manage all shared tasks so residents do not have to. Call us to compare directly and see why we are the best in Canberra.
At Mango Care we have got answers to all your NDIS-related questions. We have got consistent workers, same-day replacements, and we only follow NDIS Price Guides. Our workers manage all shared tasks so residents do not have to. Call us to compare directly and see why we are the best in Canberra.
Can Mango Care help with NDIS plans and funding in Canberra?▼
Yes, while Mango Care is primarily a disability support provider rather than a plan management service, we help participants understand their NDIS plans and funding during our free consultation. We will review your plan with you, explain what each budget line covers, identify which Mango Care disability support services you can access, and tell you how long your funding is likely to last.
This service is completely free with no obligation to sign up with us.
This service is completely free with no obligation to sign up with us.
How do I get a quote for personal care services at home?▼
You can get a free quote for Mango Care personal care services at home by visiting our Free Quote page. All quotes are based on the official NDIS Price Guide and we never add hidden fees.
We will confirm exactly what you will pay before we start, and in most cases your personal care costs are fully covered by your NDIS Core Supports budget.
We will confirm exactly what you will pay before we start, and in most cases your personal care costs are fully covered by your NDIS Core Supports budget.
Where can I find reviews of Mango Care disability support services?▼
You can find reviews of Mango Care disability support services on our Google Business profile, where we hold a 4.9-star rating from Canberra families. Search "Mango Care Disability Support" on Google Maps to read our reviews. You can also ask us directly for references from current clients.
We are proud of what our participants and their families say about us and we are happy to share that feedback with anyone considering our services.
We are proud of what our participants and their families say about us and we are happy to share that feedback with anyone considering our services.
What is the process for reviewing an NDIS plan?▼
An NDIS plan review can be requested at any time if your support needs have changed significantly, or it happens automatically at the end of your plan period. To request a review, contact the NDIS on 1800 800 110 or speak to your Local Area Coordinator. You will need to provide evidence of how your needs have changed.
We can help you prepare documentation and understand what to expect from the review process during your free consultation.
We can help you prepare documentation and understand what to expect from the review process during your free consultation.
Does Mango Care offer in-home disability care services in the ACT?▼
Yes, in-home disability care is one of Mango Care's core service areas. We provide personal care (showering, dressing, grooming), medication prompts, meal preparation, household tasks, and overnight or 24/7 support in your own home across the entire ACT.
We assign consistent workers so you always have a familiar face, and all in-home services are funded through your NDIS Core Supports budget. Contact us on 0425 470 546 to arrange a free in-home assessment.
We assign consistent workers so you always have a familiar face, and all in-home services are funded through your NDIS Core Supports budget. Contact us on 0425 470 546 to arrange a free in-home assessment.
What are the contact details for disability advocacy services in the ACT?▼
Disability advocacy services in the ACT include: Disability ACT (disabilityact.com.au), ACT Disability, Aged and Carer Advocacy Service (ADACAS at adacas.org.au), and the NDIS Quality and Safeguards Commission (ndiscommission.gov.au).
While Mango Care is a direct support provider rather than an advocacy service, we are happy to point you toward the right organisation for your specific situation during our free consultation.
While Mango Care is a direct support provider rather than an advocacy service, we are happy to point you toward the right organisation for your specific situation during our free consultation.
How do I apply for disability support through Mango Care?▼
Applying for disability support through Mango Care is straightforward. Call us on 0425 470 546, email info@mangocares.com.au, or book a free consultation online. We will talk through your situation, check your NDIS plan, and confirm which services you can access.
If you do not have an NDIS plan yet, we will explain the application process and help you get started. There is no obligation to proceed after your first conversation with us.
If you do not have an NDIS plan yet, we will explain the application process and help you get started. There is no obligation to proceed after your first conversation with us.
Where can I find community activities and groups for people with disabilities in Canberra?▼
Mango Care's Active Lifestyle and Community Participation service connects NDIS participants with community activities and groups across the ACT, including social events, recreational activities, and local community groups. We also work with local organisations across Canberra to help participants find activities that match their interests.
Additionally, the ACT Government's disability services directory and community.net.au list local groups and activities. Call us on 0425 470 546 and we can help identify options near you.
Additionally, the ACT Government's disability services directory and community.net.au list local groups and activities. Call us on 0425 470 546 and we can help identify options near you.
What types of disability support products does Mango Care provide?▼
Mango Care provides direct disability support services rather than physical products. Our services include personal care, household support, community access, transport, supported independent living, and life stage transition support. For assistive technology, mobility aids, or equipment, these are funded under the Capital Supports category of your NDIS plan and are typically sourced through specialist suppliers.
We can help you identify what equipment you may be entitled to and connect you with the right suppliers during your free consultation.
We can help you identify what equipment you may be entitled to and connect you with the right suppliers during your free consultation.
What are the best practice guidelines for disability support workers?▼
Best practice guidelines for disability support workers in Australia are set by the NDIS Quality and Safeguards Commission and include: maintaining participant dignity and privacy, following the NDIS Code of Conduct, completing mandatory training including first aid and medication management, undergoing police clearances and WWVP checks, and working to each participant's individual support plan.
At Mango Care, every worker meets all of these standards before their first shift and undergoes ongoing training throughout their employment with us.
At Mango Care, every worker meets all of these standards before their first shift and undergoes ongoing training throughout their employment with us.
Are there specific disability support plans tailored by Mango Care for Canberra residents?▼
Every Mango Care disability support plan is built specifically for the individual participant, not copied from a template. We take into account your NDIS funding, your daily routine, your goals, your cultural background, and your personal preferences before we assign a worker or schedule a single shift.
Our local Canberra knowledge means we also factor in community access opportunities, local transport options, and suburb-specific resources when building your plan. Call us on 0425 470 546 to get started.
Our local Canberra knowledge means we also factor in community access opportunities, local transport options, and suburb-specific resources when building your plan. Call us on 0425 470 546 to get started.
How do I request a callback for disability support coordination in Canberra?▼
To request a callback from the Mango Care disability support team, call us on 0425 470 546, email info@mangocares.com.au, or use the contact form on our website. Let us know your preferred callback time and we will call you back within the same business day.
For urgent support needs, call us directly as our team is available Monday to Friday 8am to 6pm and Saturday 9am to 2pm, with 24/7 on-call support for existing clients.
For urgent support needs, call us directly as our team is available Monday to Friday 8am to 6pm and Saturday 9am to 2pm, with 24/7 on-call support for existing clients.
Can Mango Care assist with mobility aids and equipment in the ACT?▼
Mango Care disability support workers are trained to assist with the use of mobility aids and equipment as part of your daily care. While we do not supply or fund equipment directly (this falls under the Capital Supports category of your NDIS plan), we can help you identify what equipment you may need, connect you with NDIS-registered assistive technology suppliers in the ACT, and incorporate equipment use into your personalised support plan.
Speak to our team on 0425 470 546 for guidance.
Speak to our team on 0425 470 546 for guidance.
Does Mango Care offer respite care options in Canberra?▼
Yes, we provide respite care support for carers and families across the ACT. This includes short-term relief support in the participant's home, allowing primary carers to take a break while knowing their loved one is in safe, experienced hands.
Respite care is funded under the Core Supports or Short Term Accommodation category of your NDIS plan depending on your circumstances. Call us on 0425 470 546 to discuss which respite option is right for your family.
Respite care is funded under the Core Supports or Short Term Accommodation category of your NDIS plan depending on your circumstances. Call us on 0425 470 546 to discuss which respite option is right for your family.
What is the cost structure for Mango Care disability support services?▼
All Mango Care disability support services are priced in line with the official NDIS Price Guide. We never charge above the regulated maximum and we never add hidden admin, cancellation, or surcharge fees. For most participants, services are fully funded through their NDIS Core Supports budget with no out-of-pocket cost.
We provide a clear, itemised quote before any service begins so you always know exactly what you will pay. Get a free quote at mangocares.com.au/free-quote or call 0425 470 546.
We provide a clear, itemised quote before any service begins so you always know exactly what you will pay. Get a free quote at mangocares.com.au/free-quote or call 0425 470 546.
How do I access assistive technology through the NDIS?▼
Assistive technology (AT) is funded under the Capital Supports category of your NDIS plan. Low-cost AT (under $1,500) can generally be purchased without prior approval. Higher-cost AT requires an AT assessment by a qualified assessor and NDIS approval before purchase.
Your support coordinator or Local Area Coordinator can help you request AT funding at your next plan review, while we help identify your AT needs and connect you with appropriate assessors and suppliers in the ACT during your free consultation.
Your support coordinator or Local Area Coordinator can help you request AT funding at your next plan review, while we help identify your AT needs and connect you with appropriate assessors and suppliers in the ACT during your free consultation.
Does Mango Care offer emergency disability support services in Canberra?▼
Yes, of course! That's the essence of all we do; to provide timely support to adults and older citizens. We provide emergency and urgent disability support across Canberra ACT. For existing clients, our 24/7 on-call line (0425 470 546) is answered by a real person at all times, including nights, weekends, and public holidays. For new clients requiring urgent support, such as a hospital discharge or carer breakdown, we can typically begin services within 24 to 48 hours. Call us directly and explain your situation and we will do everything we can to help immediately.
If You Think We Might Be a Good Fit
Just give us a call. We will have a friendly chat, answer all your questions, and you can decide for yourself.
You don't have to not have to keep worrying and searching for disability support companies near you.